Langton Motor Company Write review

Latest Customer Comments

Mrs MN 10.48am Wed 4th March 2020 (1583318893)
I was impressed with the professional approach and willingness to accommodate me even out of hours to ensure that the purchase was completed within my limited timeframes.
Mr MBS 09.49am Mon 18th November 2019 (1574070546)
First class from initial contact until driving the car out the forecourt: well prepared car, very good deal on trade in and exceptional customer service- well worth while driving 417 miles from the Northeast of Scotland. Cheers, DG
DG 11.41am Fri 15th November 2019 (1573818103)
Excellent sales service all questions answered
Great customer service could not fault any of the staff there were all fantastic
Would highly recommend this company if your looking to buy a car
Thanks so much
Mr BM 05.46pm Mon 14th October 2019 (1571075166)
Absolutely fantastic service, very helpful, great set of guys. Definitely recommend.
SD 02.07pm Fri 4th October 2019 (1570198073)
Very helpful, very fair
Mr KT 03.15am Mon 9th September 2019 (1567998943)
Superb dealership, highly recommend
Mr BR 02.13pm Sun 1st September 2019 (1567347218)
The customer service delivered by Rick Langton was 1st class from start to collection of the vehicle.
Mr MBS 10.33am Mon 19th August 2019 (1566210788)
No pressure sales, very helpful and honest
Any issues they are quick to act and sort things
A great car buying experience
Mrs SS 09.26pm Sat 17th August 2019 (1566077192)
Service received was excellent, very professional and made to feel a valued customer.
Mr WH 02.59pm Tue 6th August 2019 (1565103561)
Great personal service, very friendly staff and great quality cars.
Mr NB 11.12am Tue 30th July 2019 (1564485170)
Excellent service
Mrs DB 08.01pm Mon 22nd July 2019 (1563825684)
I found Langton Motor Company very friendly and efficient, and was provided with a good service. I purchased my car 3 months ago and so far everything good.
Mrs LW 07.05pm Sun 14th July 2019 (1563131138)
As with so many of LMC's customers I was delighted with the whole buying experience. No pressure, no hard sell, a beautifully presented vehicle, and as much time as I needed to consider my purchase. Matt Langton was very friendly and courteous and a great help in sorting out the paperwork. He gave the time to point out the major features on my Mercedes and ensure I was entirely happy before I drove off in great style and comfort!
A testament to the quality of the car is the number of positive comments (and a touch of envy!) from friends on seeing it for the first time.
Anyone considering buying another car would do well to visit LMC. I hope the firm continues to flourish - it fully deserves to.
Mr AG 11.56am Sat 13th July 2019 (1563018991)
Easy transaction and no pressure to buy. The owner was very informative and a pleasure to do business with. Will definitely visit again in the future.
Miss KB 11.48am Sun 30th June 2019 (1561895328)
Very helpful and friendly staff
Mrs RR 04.10pm Sun 9th June 2019 (1560096654)
Mr GH 05.33pm Sat 8th June 2019 (1560015214)
No pressure and felt comfortable
Mr DP 07.07am Sat 6th April 2019 (1554534461)
Excellent service, honest and fair prices
Mr DD 09.30am Mon 11th March 2019 (1552296604)
Great welcome easily handled couldn't fault them at all. Thanks. Guys. Raihan
Mr RH 12.26pm Sun 10th March 2019 (1552220764)
The sale was very easy and quick, I didn’t feel pressured at all and they went through everything thoroughly with me so nothing was hidden. Everyone there was lovely, definitely recommend!
Miss MT 09.26pm Mon 18th February 2019 (1550525171)
Very professional company and very freindy without being pushy
Mr DB 08.43pm Mon 18th February 2019 (1550522585)
We have been delighted with the excellent Customer Service that we have received again from Langtons.
All of their staff are friendly and polite, knowledgeable and helpful; they are completely reliable and deal with an authenticity that inspires trust and confidence.
Miss BP 08.42pm Mon 18th February 2019 (1550522542)
Miss RC 12.48pm Mon 18th February 2019 (1550494137)
Matt presented himself very well
No pressure
And confident in there cars
Mr RA 12.31pm Mon 18th February 2019 (1550493118)
Great experience. Good range of vehicles. No salesmen hassling you. Would highly recommend a visit. Very knowledgeable and helpfal staff.
Mrs YW 11.57am Mon 14th January 2019 (1547467040)
Approachable, professional and understood our needs
Mrs CLC 11.28am Mon 19th November 2018 (1542626910)
The service was outstanding really friendly very thorough and did everything they promised. I love my new car and would highly recommend this garage and I would definitely purchase a vehicle from them again with no hesitation.
Mrs DK 04.24pm Fri 2nd November 2018 (1541175881)
Best car buying experience. Very friendly chap who got us all set up to drive away. Very satisfied with the service.
Miss JB 01.11pm Fri 2nd November 2018 (1541164298)
Mrs DD 11.35am Fri 2nd November 2018 (1541158520)
Excelent service ,informative no heavy sales pressure. Iam very pleased with the whole deal.
Mr DC 10.14am Mon 29th October 2018 (1540808058)
The team at Langtons were polite,proffesional and fair.Rick Langton did all the work to make the sale go as smoothly as possible and get me on the road.They provided me with a 12month breakdown cover and a 12 month MOT on the vehicle I purchased,if only I had known about Langton motor company years ago,sadly this will be my last car but would recommend Langtons to my family and friends.
Mr JG 09.21pm Sat 20th October 2018 (1540070478)
Did. Not bother us while we was looking around no pressure to buy excellent service Mathew answered questions I ask of him very knowledgable would buy from again
Mr PC 12.17pm Sun 14th October 2018 (1539519473)
Mr JW 09.15pm Fri 12th October 2018 (1539378910)
Matthew was very professional & helpful. He wasn't pushy & gave me time to make my decision.
Mrs PW 09.02pm Sat 29th September 2018 (1538254953)
Mr HH 11.35am Fri 28th September 2018 (1538134544)
The service we received was excellent. Would highly recommend this company to others.
Mr SF 10.26pm Sat 1st September 2018 (1535840795)
There was no pushy sales from a helpful guy. Had a test drive on the car I wanted. It was easy and stress-free and none of those lengthy forms to fill in like in main dealers. Eventually did a reasonable part exchange deal, everybody's happy. I would definitely use again.
Mr WL 09.08pm Mon 6th August 2018 (1533589683)
Miss BC 10.25pm Fri 6th July 2018 (1530915956)
Friendly staff. Easy sale
Miss CB 08.14pm Mon 4th June 2018 (1528143272)
This is the third car my family have bought from this company they are extremely polite, informative and no pushy sales talk. Will highly recommend to anyone wanting quality and honesty
L 09.48am Mon 4th June 2018 (1528105726)
when my wife and I arrived we were greeted and dealt in a very professional and courteous manor.
Mr SH 11.33am Sun 20th May 2018 (1526815988)
Richard who dealt with my purchase was very calm and knowledgable and was not pushy in the slightest. The whole transaction was clear and timely and nothing was too much trouble.
Mrs LB 12.09pm Fri 27th April 2018 (1524830980)
The service was good, the vehicle we purchased was of a good standard and we were made to feel welcome.
Mrs KM 07.35pm Fri 16th February 2018 (1518809720)
Excellent customer service. No pushy staff. Lovely knowledgeable team. Cannot fault them at all. Oh and we live our car!
Mrs DC 04.27pm Thu 15th February 2018 (1518712022)
Attentive service. Rang and did as promised. Sorted a minor problem with the car. Great garage, clean and organised.
Miss JL 10.38am Fri 26th January 2018 (1516963139)
Great service, great to deal with, highly recommend
Mrs CH 11.52am Fri 19th January 2018 (1516362754)
Would like to thank matt at Langton motors.....his help and customer service was the efficient and made exchanging my car and simple and easy process. ...will certainly recommend this company. .
Mr AR 04.46pm Sun 14th January 2018 (1515948374)
Excellent family run business with that personal touch.
Mrs SS 08.11pm Tue 12th December 2017 (1513109477)
Very helpful and reliable. Was a very easy and straightforward purchase.
Mrs NC 02.36pm Tue 12th December 2017 (1513089389)
Excellent professional company. Staff were genuine and helpful. I was also impressed to see they had a toilet for disabled people, as I am disabled and rarely see private companies accommodating for the disabled. I will definitely look at Langton Motor Company first when I need another car! Highly recommended.
Mr PH 06.31pm Tue 14th November 2017 (1510684311)
First class service, helpful and knowledgeable staff. Extremely pleased with my purchase.
Mrs KW 10.16pm Mon 6th November 2017 (1510006610)
Matt Langton, who dealt with me, was very helpful and did not, at any time, use exaggeration or try any waffle. That was very much appreciated and I would confidently recommend the dealership on the strength of my experience with him. My reservation is in my confidence in the pre-delivery inspection, which has let down his efforts. The tyre pressure section was ticked but the road wheel pressures were 6 - 7 psi too low and the spacesaver spare had a pressure of 23 instead of the 60 psi that it should be. The only conclusion is that they were not checked. The car is a low mileage model in exceptional condition. My worry is that this condition might have been used as an excuse for thinking that checks were not necessary and that perhaps tyre pressures were not the only thing that was not checked.
Mr TC 09.29pm Fri 3rd November 2017 (1509744577)
No pressure sale men very pleasant and made the sale easuy
Mrs MD 03.01pm Tue 31st October 2017 (1509462089)
Mrs JC 09.04am Sun 15th October 2017 (1508058251)
It was a well run respectable friendly business .
Mr SS 06.47pm Sat 23rd September 2017 (1506192459)
We dealt with a very pleasant man names Rick. He was very friendly and told us everything we needed to know about the car. Very knowledgable and so approachable.
Miss AS 02.30pm Fri 15th September 2017 (1505485813)
No pressurised sales techniques. Polite helpful and friendly service. Immaculate vehicle although it was 6 years old. Very please and would highly recommend.
Ms CS 10.31am Fri 15th September 2017 (1505471517)
Absolutely brilliant service from the moment I pulled up to look at their stock, no pushy sale staff, just a smile and a kind word, I was not sure if I actually wanted to buy a car and explained this, I was then told not a problem have a look which I did. I spotted a car similar to mine but much newer. I then approached the staff and we discussed the upgrade features, still no pressure. I then asked about Part Exchange and I was offered a very good price for my car. That was it and two day later I left with my new Ford Focus 1.6 Sport.. All the administration was done by them which included changing a private plate. Today I got a courtesy call to see if every thing was alright with the car. I cannot fault this garage or the staff there.

M Ball

MB 02.19pm Mon 14th August 2017 (1502720390)
Nice people to deal with, good car at a good price, came with new service, mot, air con regased. The RAC cover and warranty were a welcome addition.
Mr MB 05.17pm Thu 29th June 2017 (1498756660)
Miss LW 07.48pm Wed 28th June 2017 (1498679323)
Mr JC 12.04pm Sat 10th June 2017 (1497096297)
Miss LC 10.23am Fri 9th June 2017 (1497003815)
Very easy to talk to, no pressure to buy like normal sales people. Kept me upto date and very helpful
Mr CS 10.20pm Fri 12th May 2017 (1494627634)
Extremely friendly, efficient service this is the 2nd car I have purchased from here with with same service.
Mrs HW 07.34pm Fri 12th May 2017 (1494617670)
An excellent family run business with whom we have traded for a significant number of years.
Mr WM 11.58am Fri 28th April 2017 (1493380707)
I`ve now bought 3 car from Langton motor company and recommended a friend aswell always been happy with the service I have received and will keep telling others and will return again for my next car
Mr PA 09.28pm Tue 25th April 2017 (1493155683)
Mr CR 03.57pm Fri 31st March 2017 (1490975875)
Friendly staff - not pushy - returned phones calls when they said they would - answered queries with outstanding finance issues on car I was looking at. Actually a pleasant experience - and that makes a pleasant change!!
Mr RG 05.32pm Fri 10th March 2017 (1489167167)
Bent over backwards to help us get our new car
Mr DH 05.41pm Fri 13th January 2017 (1484329275)
Excellent people to deal with very helpful probably best car dealers I've been to..would definitely go back there in future
Mr RA 12.59pm Fri 18th November 2016 (1479473960)
No pushy salesmen. Staff helpful and friendly. The dealership was able to supply the vehicle I requested at short notice.
Mr KW 01.44pm Fri 11th November 2016 (1478871842)
Rick is an amazing guy. He was very reassuring and very patient. He gave 100% effort into making sure that i got the car and i got all the things needed as its my first car
Miss EO 09.40am Fri 21st October 2016 (1477042829)
very friendly and helpful staff ,was allowed to browse the cars with no pressure from salesmen but they were always on hand to answer any questions i needed to ask, bought skoda fabia with a smooth and easy transaction
Mr AJ 09.33am Sun 16th October 2016 (1476610415)
Excellent service, can not fault anything. Highly recommend this company
Miss LN 07.08pm Tue 11th October 2016 (1476212905)
Bought a car from them a few years ago and as I was pleased with it decided to go back when I wanted to change it.
Mrs TM 01.40pm Mon 5th September 2016 (1473082821)
I was dreading meeting 'pushy' salesmen whilst visiting car showrooms for my next car but the staff at Langtons were friendly, helpful, knowledgeable and made the experience of purchasing a car simple! Will be definitely going back in a few years!
Mrs JR 10.30am Mon 8th August 2016 (1470652249)
The customer service and attention to detail was excellent and im highly delighted with the vehicle i purchased a very proffessional company and very polite i highly recommend langtons for your next used car
Mr GT 05.39pm Fri 10th June 2016 (1465580381)
No pressure sales and everything done quickly and efficiently-- nice guys
Mr JD 03.27pm Wed 6th April 2016 (1459956434)
No pushy salesman. Friendly staff. Did work that we agreed on with no fuss. Car was spotless inside and out when I picked it up.
Mr DS 04.20pm Thu 17th March 2016 (1458231615)
Very nice staff ,pleasant not pushy .would deffinately use again.
Mr RM 04.14pm Fri 4th March 2016 (1457108091)
Really lovely staff both one of them pushy and nothing is too much. Sorted out finance and tax on new car and helped us to sorn the old one. Even did some cosmetic repairs to the new car for us .
Mrs CG 09.13pm Sun 10th January 2016 (1452460435)
Professional, efficient & honest.
Miss HF 07.47pm Sun 13th December 2015 (1450036034)
No sales pressure.. Professional dealer and very happy with the purchase many thanks..
Mr CS 09.39am Wed 25th November 2015 (1448444345)
Very good service
Miss AP 11.26am Mon 27th July 2015 (1437996415)
The dealer was accommodating and helpful, there was no pressure to buy and he allowed us time to talk after the test drive in private before making a decision to buy the car
Mrs AM 09.26am Thu 11th June 2015 (1434014787)
Thank you for your excellent feedback Mr and Mrs Moulder, we are delighted to see the such positive response from the Volkswagen Fox you purchased from us at Langton Motor Company. We wish you all the well in the future and hope to deal with you again.
Langton Motor Company 12.09pm Wed 15th July 2015 (1436962189)
Pleasant, relaxed reception, even when I turned up near closing time! Never tried to sell me the car just let me drive &make my own mind up. Overall service was excellent.
Mr GH 12.22pm Tue 9th June 2015 (1433852549)
Thank you for your excellent feedback Mr Hall, we are delighted to see the such positive response from the BMW 525d you purchased from us at Langton Motor Company. We wish you all the well in the future and hope to deal with you again.
Langton Motor Company 12.06pm Wed 15th July 2015 (1436962000)
Very patient and very helpful .
Ms CS 06.04pm Sun 3rd May 2015 (1430676287)
Thank you for your excellent feedback Ms Sanderson, we are happy to hear that you're happy with your purchase and wish you well in the future. We hope to deal with you again.
Langton Motor Company 02.33pm Sat 6th June 2015 (1433601232)
Very impressed, was able to test drive although I just turned up without any prior communication. Very professional operation, everything was quick and easy. When car was collected it was spotless, like new, did not feel like a 6 year old car, very satisfied.
Mr SZ 08.16pm Wed 4th March 2015 (1425500182)
Thank you for your excellent feedback Mr Zarczynski, we are happy to hear that you're happy with your purchase and wish you well in the future. We hope to deal with you again.
Langton Motor Company 02.35pm Sat 6th June 2015 (1433601308)